L'Oréal just consolidated social media for two of its biggest brands — Maybelline New York and Essie — under one agency. VML won the pitch, taking over social strategy, content production, and community management for both brands in the U.S.
It's a tidy win for VML at a moment when their parent company, WPP, is undergoing a massive transformation. And it signals something interesting about where beauty marketing is heading.
The Beauty Discovery Shift
If you're wondering why L'Oréal suddenly decided to unify social operations across two brands, the answer is simple: that's where the money is now. Discovery and purchase in beauty increasingly happen on TikTok and Instagram. Social isn't a marketing channel anymore. It's a commerce channel.
For brands like Maybelline (makeup) and Essie (nail polish), that shift demands an integrated approach. No more patchwork of internal teams and agency partners handling bits and pieces. You need an engine.
"It wasn't just content creation," Leo Madden, global client partner at VML, told AdWeek. "It was strategy, production, real-time community management, listening, performance measurement — all working together as an engine."
The Scope
The review began in November 2025 and wrapped in early 2026. L'Oréal ran the process internally — no search consultancy involved — and VML emerged with a mandate covering everything except influencer marketing.
For context: Maybelline spent approximately $60 million on media in 2025. Essie spent around $10 million. This isn't a small piece of business.
VML is already in production. Content has been live since January, and their teams are actively managing community across both brands. Madden promised that while the two brands share a social team, their voices will remain distinct.
The WPP Angle
This win arrives at an interesting time for VML. Parent company WPP just announced Elevate28, a massive restructuring that reorganizes the holding company into four divisions: WPP Media, WPP Creative, WPP Production, and WPP Enterprise Solutions.
VML gets pulled into WPP Creative, with longtime global CEO Jon Cook promoted to run the entire division. The $676 million cost-cutting plan means uncertainty for a lot of people at WPP. But for the moment, VML is landing business.
Beauty is a good category to be strong in right now. The major players are all reassessing their agency relationships, consolidating social operations, and looking for partners who can handle the full stack of social commerce. If VML can replicate this model across other L'Oréal brands — or other beauty clients entirely — it's a solid growth engine during choppy times.
The Bigger Picture
Consolidation is the theme of 2026. Brands don't want to manage six agencies doing different pieces of social. They want one partner who can think strategically and execute at scale across platforms.
That's the pitch VML won. It's the pitch every agency is trying to make right now. The question is who can actually deliver it.